Logging On With Two-Factor Authentication
When Two-Factor Authentication is successfully set up, you will be prompted for a verification code after logging on to the Virtual Vault.
If you don’t receive a code after a minute or two, please click the “Didn’t receive a code?” link for assistance.
OPTIONAL: “I TRUST THIS COMPUTER”
The verification screen gives you the option to trust the computer you are currently using. This will reduce the number of times you are prompted for a verification code when logging on.
A FEW NOTES ABOUT THE “TRUST THIS COMPUTER” FEATURE:
For your security, do not trust devices that are public or shared.
For the “trust this computer” feature to work, your browser must allow cookies for the Virtual Vault operator’s domain (*.sharefile.com).
Clearing cookies will erase the trust preference for your device.
The “trust this computer” option is specific to the internet browser you are using. If you switch browsers after clicking “trust this computer” you will be prompted for a verification code on the new browser.